Deeper understanding leads to better outcomes
Chief Human Resources Officer
Robin Milberg is Chief Human Resources Officer for SMBC Group in the Americas. She was named to this position on September 1, 2022.
As a seasoned Human Resources executive with depth of experience in financial services, Robin is well-positioned to ensure the HR team is a capable and willing partner with the business, using their skills to support growth in the Americas. Her strong background spans the breadth of HR, with particular expertise in recruiting, compensation, and organizational/cultural change initiatives.
In her role as Chief Human Resources Officer, Robin is responsible for developing and implementing the overall HR strategy for the Americas. This includes the full-life cycle of the employee’s experience from recruitment to retirement, as well as ensuring the supporting HR technology, data, and operations are effective and efficient.
Robin is a leader who knows the power of diversity and recognizes the opportunities it creates for business and the workplace. She demonstrates passion for creating and maintaining an inclusive workplace, a strong culture, and bringing the corporate values to life.
Most recently, Robin was SMBC’s Managing Director and Head of Human Resources for the Americas, where she led the day-to-day operations of the HR team. She oversaw significant organizational change and executive-level hiring, and led the team charged with developing new HR policies and processes to meet increasing industry regulatory requirements.
Prior to joining SMBC in 2015, Robin was with the Royal Bank of Scotland in its Corporate and Institutional Banking division for eight years, where she gained an acute understanding of the role of HR as a business partner with specific and necessary skills. She held positions of increasing responsibility, including Managing Director and Senior HR Business Partner for Markets in the company’s London, England and Stamford, Connecticut offices.
Before RBS, Robin worked for General Electric, Inc. for 10 years in various HR roles. She joined GE in 1997, where she recruited MBA candidates for one of the company’s Global Leadership Programs.
Robin holds a Bachelor of Arts in economics from the University of Connecticut.