Privacy Notice

Last Updated: February 2025

SMBC Americas Division and affiliates (“SMBCAD”, “us”, “we”) consider your privacy as fundamental to the products and services we provide. This Online Privacy Notice (“Notice”) explains what Personal Information (“PI”) we process about you, and how we collect, share, use, and protect your PI throughout your relationship with us. Contact details are provided in this Notice below. Specific privacy laws, principles, or policies could apply depending on how you interact with us, the financial products or services you may ultimately obtain from us, or the jurisdiction in which we are doing business with you.

This Notice describes the collection and use of PI through our websites, mobile applications, email, our social media sites, and other services that link to this Notice. This Notice, as well as any Addenda to the Notice, can be modified and/or amended at any time at the sole discretion of SMBC without prior notice. This serves as the Notice At Collection for California residents for purposes of the California Consumer Privacy Act (CCPA). In using the mentioned sites and services, you agree to the terms of this Notice.

Please see the following links for the sections that set forth additional information for specific jurisdictions:

If you are a resident of Brazil, please click HERE for additional Brazil-specific disclosures;

If you are a resident of California, please click HERE for additional California-specific disclosures;

If you are a resident of Canada, please click HERE for additional Canada-specific disclosures;

If you are a resident of the Cayman Islands, please click HERE for additional Cayman-specific disclosures;

If you are a resident of Mexico, please click HERE for additional Mexico-specific disclosures.

This Notice applies to you (“you”):

• As an individual related to SMBCAD, or a client, prospective client, or counterparty; specifically, an Employee, Consultant, Contractor, Consumer, Client, Legal Representative, Family or Household Member, Beneficiary, Agent, Shareholder, Investor, or Beneficial Owner;
• If you are a beneficiary of a financial transaction (payment or shares) or contracts, policies or trust; an ultimate beneficial owner; a company shareholder; or an internet user;
• In certain rare circumstances we may collect information about you even if we do not have a direct relationship with you.

What types of Personal Information (“PI”) do we collect?

The PI that we collect pursuant to this Notice is defined as any information that:

• Identifies or can be used to identify you or members of your household;
• Relates back to, describes, may be associated with, or could be linked reasonably with your household;
• Can be used to authenticate you or provide access to an account;
• Relates to you, and may be classified as sensitive PI

The following categories of PI may be collected for business and commercial purposes described in this notice:

• Personal identifiers
  • Social Security Number, Driver’s License, National ID, Passport, Visa, Green Card
• Characteristics, and Protected Classifications
  • Gender, race, age, citizenship, military status (All considered Sensitive PI (“SPI”))
• Demographic Information
  • Date of birth, relationship status
• Financial Information
  • Tax ID, account numbers, credit history/score, debit/credit card number (SPI)
• Commercial Account and Transaction Information
  • User ID, account holder credentials, authorized signature, account history
• Internet or other Network / Device information
  • Usage data, web traffic, mobile carrier, device attributes
• Geolocation Information
  • Precise physical location
• Professional Credentials, employment history
  • Education, employment history, property ownership, criminal record, dependents, beneficiaries
• Biometric Information
  • Signature, fingerprint, voice, retina
• Audio and Visual Information
  • Personal photo, personal images, voice recordings
• Contact Information
  • Telephone number, Personal Email, Personal Website

In addition to the PI described above, we collect certain information about your use of our online services. For example, we capture:

• the IP address of the device you use to connect to the online services;
• the type of operating system and browser you use;
• information about the site you came from;
• the parts of our online services you access; and
• the site(s) you visit.

We and our third-party partners use cookies (as well as web beacons and other technologies) to collect and store this and other information about your visit to, or use of, our online services. We may later associate the usage and other information we collect online with PI about you, as permitted or required by law.

We work hard to protect your information.

We take our responsibility to protect the privacy and confidentiality of your PI, very seriously. We maintain physical, electronic, and procedural safeguards that comply with applicable legal standards to secure such information from unauthorized access and use, accidental or unlawful alteration and destruction, and other unlawful or unauthorized forms of processing. We hold our employees accountable for complying with relevant policies, procedures, rules, and regulations concerning the privacy and confidentiality of your information.

How, and for what purposes do we use your PI?

In some instances, we create PI about you, such as records of your interactions with us, and details of your accounts. We do not seek to collect or process PI unless it is required or permitted by law; necessary for the detection or prevention of crime; necessary to establish, exercise or defend legal rights; necessary to execute a legitimate business interest; or we have your prior explicit consent. Purposes of processing PI include but are not limited to:

• Authentication and verification of individuals
• Providing products and services to consumers
• Identifying and preventing fraud
• Conducting data analysis and research
• Improving products and services
• Marketing and advertising
• Maintaining internal systems and infrastructure
• Ensuring compliance with all other applicable laws and regulations
• Responding to individual, civil, criminal, or regulatory requests
• Auditing related to a current interaction with the consumer
• Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity
• Identifying and debugging errors that impair functionality
• Permissible short-term transient use
• For any other use disclosed at, or before the point of collecting the Personal Information

We may use and otherwise process the information we collect from you to help us deliver our online and analog services including; to administer, evaluate and improve our business (including developing new products and services, improving existing products and services, performing data analysis and other research tasks, communicating with you via any means, and performing accounting, auditing and other internal functions); manage our risks; to market our services and products; and to comply with and enforce applicable laws and regulations, relevant industry standards, contractual obligations and our policies. We also use data that we collect on an aggregate or anonymous basis (such that it does not identify any individuals or clients) for various business purposes, where permissible under applicable laws and regulations.

We collect and use your PI based on a lawful basis and only collect what we need.

• Where we are required to establish a legal basis to process your PI as described in this Notice, we will do so on the basis that we have a legitimate business interest in the processing that is not overridden by your interests, fundamental rights, or freedoms, or the processing is needed to comply with applicable law or regulation, to perform under your contract(s) with us, or to protect the vital interests of any individual, or to protect credit, or where we have obtained your prior explicit consent to the processing.
• We take reasonable steps to ensure that the PI we collect and process is limited to what we require to fulfill a specific purpose in connection with the purposes set out in this Notice; it is accurate and, where necessary, kept up to date; and it is erased or rectified without delay if required or upon your valid request. From time to time we may ask you to confirm the accuracy of your PI.

How we collect your PI.

• PI maybe provided by you directly:
  • Such as when you apply to open an account, engage in a transaction, visit our website, or engage with us on social media;
  • Publicly available information, such as social media posts or other information you choose to make publicly available.
• Or indirectly as noted below from:
  • Affiliates, which are companies related to us by common ownership or control;
  • Our business partners and service providers, such as marketing companies, information technology services companies, data providers, fraud prevention services, due diligence and investigatory services, and data analytics providers.

To whom do we disclose your PI?

• We may disclose your PI with the following:
  • Affiliates; Subsidiaries and Business Partners:
    • We share among our affiliates and business departments when necessary to execute the services we provide, but only in circumstances where such sharing conforms to law, any applicable confidentiality agreements, and our policies and practices.
    • We reserve the right to share your PI in connection with a corporate change including a merger, acquisition, or sale of any relevant portion of our business or assets.
    • We may need to share your PI with SMBC international affiliates or service providers, or other third parties that are located outside your home country. These countries may have different laws and data protection compliance requirements.
  • Service providers; Third parties:
    • In order to fulfil some of the purposes described in this Notice, and in accordance with the lawful basis described above, we may, where necessary, share your PI with external parties that perform services on our behalf (e.g., IT service providers, logistics, printing services, telecommunication, debt collection, advisory and distribution, and marketing).
    • We may also, where necessary, share your PI with parties such as banking and commercial partners, independent agents, intermediaries or brokers, financial institutions, counterparties, trade repositories with which we have a relationship if such transmission is required to allow us to provide you with the services and products or execute our contractual or legal and/or regulatory obligations or process transactions (e.g., banks, correspondent banks, depositaries, custodians, issuers of securities, paying agents, exchange platforms, insurance companies, payment system operators, issuers or payment card intermediaries, mutual guarantee companies or financial guarantee institutions); third-party payment providers (information on your bank accounts), for the purposes of providing a payment initiation or account information service at your request; and certain regulated professions such as lawyers, notaries, or auditors particularly when needed under specific circumstances (litigation, audit, etc.) as well as to our insurers.
    • We may share information with external parties for all of the purposes listed in this notice pursuant to the lawful basis described.
  • Government entities and others who compel sharing or with whom we share for legal or regulatory purposes.
    • We may disclose information we have about you as required or permitted by law with regulators and/or independent agencies, local or foreign financial, tax, administrative, criminal or judicial authorities, arbitrators or mediators, public authorities or institutions to which we, or any member of SMBCAD are required to disclose.
    • For example, we share information with regulatory agencies and law enforcement officials when we believe in good faith that such disclosures are necessary to comply with legal and/or compliance obligations, in order to satisfy a regulatory request, or protect against fraud.

How long will we retain your PI?

• We will retain your information in accordance with local regulatory requirements, our records retention schedules, and/or other contractual or legal obligations. Please note that your personal information may be used for more than one purpose and may be subject to different retention periods.
• We will retain your PI for the longer of: a) the period required by applicable law; or b) such other period necessary for us to meet our operational obligations (such as: proper account maintenance, facilitating client relationship management, and/or responding to legal claims or regulatory requests).
• Most PI collected in relation to a specified client is kept for the duration of the contractual relationship plus a specified number of years after the end of the contractual relationship or as otherwise required by applicable law or regulation.
• The criteria used to determine our retention of your PI include but are not limited to:
  • whether the information is necessary to manage our business, manage your relationship with us, or satisfy the purpose for which the information was collected,
  • whether there is a legal obligation we are subject to (for example, certain laws require the retention of records related to certain transactions for a certain period),
  • whether we are subject to a contractual obligation, or
  • whether the information is reasonably required to protect or defend our legal rights or property (e.g., due to statutes of limitation, litigation, or regulatory investigations)
• PI collected by Canada Branch will generally be disposed of if it does not have a specific purpose or no longer fulfills its intended purpose.

SMBCAD Alumni

If you are a former employee of SMBCAD the data retention period begins when all existing benefits or obligations to you, granted to you when you were employed, have concluded. An example of this would be a pension obligation which may continue with you long after you leave SMBCAD. Once the obligation concludes, the data retention period for that information will begin.

We want to hear from you if you have any questions.

If you have any comments, questions, or concerns about any of the information in this Notice, or any other issues relating to the processing of your PI by SMBCAD under this Notice, please contact the SMBCAD privacy office at:

1858-SMBC America’s Division, Privacy Office
277 Park Avenue, New York, NY 10017
Email: smbcprivacy@smbcgroup.com

Appendix – Jurisdiction-Specific Disclosures

1. Brazil
   1. Purpose
      1. The Banco Sumitomo Mitsui Brasileiro S.A.'s ("SMBCB" “We”, “Us”), belongs to the SMBCAD team. Following the Online Privacy Notice standards of SMBC (“Notice”), SMBCB presents this Addendum to the Notice aiming at providing specific clarification on how Personal Information is processed, including its collection, use and protection within SMBCB, as well as what are the rights of data subjects and how they can be exercised within SMBCB’s privacy office, according to SMBCB’s internal procedures and the Brazilian Federal Law no. 13,709 of August 14th, 2018, as amended (Brazilian Privacy Act – “LGPD”).
      2. When you access or interact with SMBCB’s website or use our services (“Services”), We may store certain information (“Personal Information” or “PI”) about you. Therefore, this Addendum to the Notice applies to “you”, an individual related to SMBCB, or a client, prospective client, or counterparty; specifically, an employee, consultant, contractor, consumer, client, legal representative, agent, shareholder, investor, or beneficial owner, or if you are a beneficiary of a financial transaction (payment or shares) or contracts, policies or trust, or an ultimate beneficial owner, a company shareholder, or an internet user and all other users and customers of the Services, regardless of the tool of access to the Services, including, but not limited to access by computer, cell phone or tablet.
         1. Some electronic applications or channels of SMBCB may contain specific terms of use and privacy policies, these will complement and/or prevail over the terms of this Addendum, as applicable.
      
      
   2. Who are we?
      1. SMBCB, severally or jointly with any other company within SMBC, determines the purposes and means of the processing of your PI, therefore being the controller of your PI, responsible for ensuring security, respect for the purpose and transparency of the processing thereof. If you have any comments, questions, or concerns about any of the information in this Addendum, or any other issues relating to the processing of your PI by SMBCB under this Addendum please contact the SMBCB’s privacy office at:
         Banco Sumitomo Mitsui Brasileiro S.A. 
         Address: Avenida Paulista no. 37, 11th and 12th floors, São Paulo/SP
         Website: https://www.smbcgroup.com.br/
      
      
   3. Why do we process your PI?
      1. As permitted by law, Personal Information is processed by SMBCB for different purposes, including, but not limited to the ones listed below:
         1. Execution of services and/or contracts: provision of services by SMBCB, including but not limited to, payment processing, guarantee and/or collateral contracts, service agreements, service order execution, financial and securities transactions, financial contracts, business relationship and customer service.
         2. Compliance with legal and/or regulatory determinations: complying with regulations, instructions and sectorial norms (i.e. Central Bank of Brazil - BACEN, Securities and Exchange Commission - CVM, National Monetary Council - CMN), conducting compliance procedures such as Know Your Client ("KYC", or partners, employees and service providers), and/or sharing information with regulatory agencies when determined by applicable regulations or the regulatory agencies themselves.
         3. Regular exercise of SMBCB rights: processing is necessary for the establishment, exercise or defense of legal claims or whenever SMBCB is acting in its judicial capacity.
         4. Legitimate interests of SMBCB: when there is a relevant and appropriate business and/or legal relationship between SMBCB and you, provided that your interests or your fundamental rights and freedoms of are not overriding, taking into consideration your reasonable expectations based on your relationship with SMBCB.
         5. Credit protection: credit protection within Brazilian Financial System, such as assessing and managing credit limits and consulting SMBCB’s client's credit score.
         6. In activities aimed at fraud prevention: conducting internal investigations, such as to validate claims reports on such matter or identification and authentication procedures to access SMBCB platforms.
         7. Indirect product marketing: upon specific consent for such purpose.
      
      
   4. How is the data collected?
      1. For SMBCB to provide its services and offer its products, certain information must be collected. We process Personal Information of persons who has or had a relationship with SMBCB such as, customers, attorneys, employees, persons related to entities/companies that has or had a relationship with SMBCB, among others. Only the data strictly necessary for achieving the purposes of the processing of PI will be collected.
         1. Personal Information provided directly by SMBCB’s customers: SMBCB will collect all Personal Information entered or actively forwarded by the user when registering on our website or through SMBCB’s Registration Form when hiring a certain product and/or service. The data collected varies according to the type of service contracted or registered in our channels. Examples of information collected are registration data (e.g. full name, cadastro de pessoa física “CPF” – equivalent to the US Social Security Number, e-mail, address, telephone, marital status); financial information (current account number, agency, income, investments).
         2. Personal Information provided by third parties: SMBCB may, in good faith, receive Personal Information from third parties, partners and service providers in order to be able to provide the services offered, as well as may collect data available from public sources or data manifestly made public by you.
         3. Data collected automatically: SMBCB may collect information automatically, including, but not limited to, access device characteristics, browser, IP address (date and time), IP source, click information, accessed pages. Such collection is performed using standard technologies, such as , Cookies. How we manage Cookies may be found in our Cookie Notice.
      
      
   5. With whom is the PI shared?
      1. It might be necessary to share your PI to achieve the purposes of the processing of your PI, and/or when needed to achieve the purposes of your relationship with SMBCB, for instance sharing for the rendering of services and products to you. Other non-exclusive situations, which sharing may occur are listed in the Notice at “To whom do we disclose your PI?”
      2. In case of international transfer of PI, SMBCB undertakes to adopt PI protection guarantees for such sharing and always respect the purposes set forth in this Addendum and/or in the processing itself, provided that applicable laws are duly observed
      
      
   6. How do we keep PI safe?
      1. Any PI held by SMBCB will be stored with the strictest security standards, which includes the adoption of certain security measures, including, but not limited to, protection against unauthorized accesses to our systems.
      2. Although SMBCB adopts the best efforts to preserve privacy and protect PI, no transmission of information is totally secure, and is always susceptible to technical failures, viruses, or similar actions. In the remote possibility of occurrence of such episodes, SMBCB will adopt all appropriate measures to remedy the consequences of the event, always ensuring due transparency to you.
      3. More information on how We protect your data can be found in our information security policy available at: Sumitomo Mitsui Banking Corporation - About Us (smbcgroup.com.br)
      
      
   7. How long is PI stored?
      1. We will retain your information in accordance with local regulatory and law requirements, our records retention schedules, and/or other contractual or legal obligations.
      2. We will retain your PI for the longer of: a) the period permitted by applicable law or regulation; or b) such other period necessary for us to meet the purpose of the processing of your PI; or c) when you request the deletion, except in the event where your PI needs to be kept by SMBCB in order to comply with a legal or regulatory obligation.
      
      
   8. What are the rights of the Data Subject and how can they be exercised?
      1. SMBCB, in compliance with the applicable laws and regulations, respects and guarantees the rights established by LGPD:
         1. Confirmation of the existence of processing;
         2. Access to data;
         3. Rectification of data
         4. Anonymization, blocking or deletion of unnecessary, excessive or processed data in violation of applicable laws;
         5. Data portability
         6. Erasure
         7. Obtaining information on the public or private entities with which the SMCBCB shares your PI;
         8. Objection
         9. Withdrawal of Consent.
      2. Your legal rights can be exercised upon a request to Our privacy office or directly through the following link Solicitação de direitos de titulares de dados (onetrust.com)
      3. SMBCB reserves the right, at its sole discretion, to modify at any time the provisions contained in this Addendum to the Notice, without prior notice to you.

   1. Objetivo
      1. O Banco Sumitomo Mitsui Brasileiro S.A. ("SMBCB", "Nós", "Nos"), faz parte do SMBCAD. Seguindo os padrões do Aviso de Privacidade Online do SMBC ("Aviso"), o SMBCB apresenta este Adendo ao Aviso com o objetivo de fornecer esclarecimentos específicos sobre como as Informações Pessoais são tratadas, incluindo sua coleta, uso e proteção dentro do SMBCB, bem como quais são os direitos dos titulares dos dados e como eles podem ser exercidos dentro do SMBCB, de acordo com os procedimentos internos do SMBCB e da Lei Federal nº 13.709, de 14 de agosto de 2018, conforme alterada (Lei Geral de Proteção de Dados – "LGPD").
      2. Quando você acessa ou interage com o site do SMBCB ou usa seus serviços ("Serviços"), o SMBCB pode armazenar certas informações ("Informações Pessoais" ou "PI") sobre você. Portanto, este Adendo ao Aviso se aplica a "você", um indivíduo relacionado ao SMBCB, ou um cliente, cliente em potencial ou contraparte; especificamente, um funcionário, consultor, contratado, consumidor, cliente, representante legal, agente, partes interessadas, investidor ou beneficiário efetivo, ou se você for um beneficiário de uma transação financeira (pagamento ou ações) ou contratos, políticas ou fideicomisso, ou um beneficiário final, um acionista da empresa ou um usuário da Internet e todos os outros usuários e clientes dos Serviços, independentemente da ferramenta de acesso aos Serviços, incluindo, mas não se limitando ao acsso por computador, celular ou tablet.
         1. Alguns aplicativos ou canais eletrônicos do SMBCB podem conter termos de uso e políticas de privacidade específicos, estes complementarão e/ou prevalecerão sobre os termos deste Adendo, conforme aplicável.
      
      
   2. Quem somos? 
      1. O SMBCB, isoladamente ou em conjunto com qualquer outra empresa do SMBC, determina as finalidades e os meios de tratamento das suas PI, sendo, portanto, o responsável pelo tratamento das suas PI, responsável por garantir a segurança, o respeito pela finalidade e a transparência do tratamento das PI. Se você tiver quaisquer comentários, perguntas ou preocupações sobre qualquer uma das informações neste Adendo, ou quaisquer outras questões relacionadas ao processamento de suas PI pelo SMBCB sob este Adendo, entre em contato com o Encarregado pelo Tratamento de Dados Pessoais do SMBCB em:
         Banco Sumitomo Mitsui Brasileiro S.A. 
         Endereço: Av. Paulista nº 37, 11º e 12º andares, São Paulo/SP.
         Website: https://www.smbcgroup.com.br/
      
      
   3. Por que o SMBCB trata seus PI?
      1. Conforme permitido por lei, as Informações Pessoais são processadas pelo SMBCB para diferentes finalidades, incluindo, mas não se limitando às listadas abaixo:
         1. Execução de serviços e/ou contratos: prestação de serviços pelo SMBCB, incluindo, mas não se limitando a, processamento de pagamentos, contratos de garantia e/ou garantia, contratos de serviço, execução de ordens de serviço, transações financeiras e de valores mobiliários, contratos financeiros, relacionamento comercial e atendimento ao cliente.
         2. Cumprimento de determinações legais e/ou regulatórias: para atendimento às regulações, instruções e normativas setoriais (i.e. Banco Central do Brasil - BACEN, Comissão de Valores Mobiliários - CVM, Conselho Monetário Nacional - CMN), na condução de processos de conformidade como KYC (“Know Your Client”, ou ainda parceiros, funcionários e prestadores de serviços), e/ou no compartilhamento de informações com os órgãos reguladores, quando determinado pela regulamentação aplicável ou pelas próprias agências reguladoras.
         3. Exercício regular dos direitos do SMBCB: o processamento é necessário para o estabelecimento, exercício ou defesa de reivindicações legais ou sempre que o SMBCB estiver agindo em sua capacidade judicial.
         4. Interesses legítimos do SMBCB: quando houver uma relação comercial e/ou jurídica relevante e apropriada entre o SMBCB e você, desde que seus interesses ou seus direitos e liberdades fundamentais não sejam prevalecentes, levando em consideração suas expectativas razoáveis com base em seu relacionamento com o SMBCB.
         5. Proteção ao crédito concedido pelo SMBCB: proteção ao crédito no Sistema Financeiro Nacional, como avaliação e gerenciamento de limites de crédito e consulta ao score de crédito do cliente SMBCB.
         6. Nas atividades que visam a prevenção à fraude: na condução de investigações internas, como validar relatórios de sinistros sobre o assunto ou processos de identificação e autenticação para acesso às plataformas do SMBCB.
         7. Marketing indireto de produtos: mediante consentimento específico para tal fim.
      
      
   4. Como os dados são coletados?
      1. Para que o SMBCB possa prestar os seus serviços e oferecer os seus produtos, é necessário que sejam coletadas informações. Nós tratamos PI de todos que têm ou tiveram algum relacionamento com o SMBCB, tais como, clientes, procuradores, funcionários, pessoas relacionadas a entidades/companhias que possuam ou possuíram alguma relação com o SMBCB, dentre outros. Apenas serão coletados dados estritamente necessários para atingir as finalidades do tratamento das PI.
         1. Informações Pessoais fornecidas diretamente pelos clientes do SMBCB: O SMBCB coletará todas as Informações Pessoais inseridas ou encaminhadas ativamente pelo usuário ao acessar o website ou por meio do Formulário de Cadastro do SMBCB quando da contratação de determinado produto ou serviço. As Informações Pessoais coletadas variam de acordo com o tipo de serviço contratado ou conforme cadastrado nos canais do SMBCB. São exemplos de PI coletadas: dados cadastrais (ex. nome completo, CPF, e-mail, endereço, telefone, estado civil); informações financeiras (número da conta corrente, agência, renda, investimentos).
         2. Dados pessoais fornecidos por terceiros: O SMBCB pode, de boa fé, receber Informações Pessoais de terceiros, parceiros e prestadores de serviços, para que seja possível a prestação dos serviços oferecidos, bem como poderá coletar PI disponibilizadas em fontes públicas ou PI manifestamente tornados públicos por você.
         3. Dados coletados automaticamente: O SMBCB também pode coletar uma série de informações de modo automático, incluindo, mas não se limitando a: características do dispositivo de acesso, do navegador, endereço de IP (com data e hora), origem do IP, informações sobre cliques e páginas acessadas.
      
      
   5. Com quem as PI são compartilhadas?
      1. Pode ser necessário compartilhar suas PI para atingir os objetivos do processamento de suas PI e/ou para atingir os objetivos de seu relacionamento com o SMBCB, por exemplo, compartilhamento para a prestação de serviços e produtos para você. Outras situações não exclusivas, cujo compartilhamento pode ocorrer, estão listadas no Aviso em "Para quem divulgamos sua PI?"
      2. Nas hipóteses em que houver a transferência internacional de PI, o SMBCB se compromete a adotar garantias de proteção para tal compartilhamento e sempre respeitar as finalidades previstas neste Adendo e /ou no próprio tratamento, desde que devidamente observadas as leis aplicáveis.
      
      
   6. Como o SMBCB mantém as PI seguras?
      1. Qualquer PI em posse do SMBCB será armazenada com os mais rígidos padrões de segurança, o que inclui a adoção de certas medidas de segurança, incluindo, mas não se limitando a, proteção contra acesso não autorizado aos nossos sistemas.
      2. Embora o SMBCB adote os melhores esforços para preservar privacidade e proteger as PI, nenhuma transmissão de informações é totalmente segura, estando sempre suscetíveis a ocorrência de falhas técnicas, vírus ou ações similares. Na remota hipótese de incidência de episódios desta natureza, o SMBCB adotará todas as medidas cabíveis para remediar as consequências do evento, sempre garantindo a devida transparência aos titulares dos dados.
      3. Mais informações sobre como Nós protegemos seus dados, inclusive PI, podem ser encontradas em nossa política de Segurança da Informação e Cyber Security disponível em: Sumitomo Mitsui Banking Corporation - Quem Somos (smbcgroup.com.br)
      
      
   7. Por quanto tempo as PI são armazenadas?
      1. O SMBCB reterá as PIs de acordo com os requisitos regulamentares e legais locais, ou de acordo com seus cronogramas de retenção de registros e/ou outras obrigações contratuais ou legais.
      2. A PI será retida por mais tempo entre: a) o período permitido pela lei ou regulamento aplicável; ou b) outro período necessário para que o SMBCB possa cumprir a finalidade do processamento de suas PI; ou c) quando você solicitar a exclusão, exceto na hipótese de seu PI precisar ser mantida pelo SMBCB para cumprir uma obrigação legal ou regulatória.
      
      
   8. Quais são os direitos dos Titulares de PI e como podem ser exercidos?
      1. O SMBCB, em cumprimento à leis e regulamentação aplicáveis, respeita e garante os seguintes direitos estabelecidos pela LGPD, dentre os quais:
         1. Confirmação da existência do tratamento;
         2. Acesso aos dados;
         3. Retificação de dados;
         4. Anonimização, bloqueio ou eliminação de dados desnecessários, excessivos ou tratados em desconformidade com a legislação aplicável;
         5. Portabilidade dos dados;
         6. Eliminação dos dados tratados com consentimento do cliente e/ou usuário;
         7. Obtenção de informações sobre as entidades públicas ou privadas com as quais o SMBCB compartilha as PIs;
         8. Objeção;
         9. Revogação do Consentimento.
      2. Seus direitos legais podem ser exercidos mediante solicitação ao SMBCB ou diretamente por meio do seguinte link: Solicitação de direitos de titulares de dados (onetrust.com).
      3. O SMBCB reserva-se o direito, a seu exclusivo critério, de modificar a qualquer momento as disposições contidas neste Adendo ao Aviso, sem aviso prévio a você.
2. California
   1. This California Privacy Notice supplements the information contained in our Privacy Notice and applies solely to California residents (“consumer” or “you”). If you are an employee, contractor, or job applicant, you may also refer to the notice we have made available to you.
      1. This Notice provides additional information about how we collect, use, disclose, and process Personal Information of California residents (“PI”), online and offline, within the scope of the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (“CCPA”). This Notice also provides you with information about your rights under the CCPA.
      2. Unless otherwise expressly stated, all terms in this Notice have the same meaning as defined in our Privacy Notice or as otherwise defined in the CCPA.
      
      
   2. Personal Information We Collect
      1. PI is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
      2. In the last 12 months we have collected the following categories of PI:
         

         Category of Personal Information	Purpose for Collection, Use, & Disclosure of Personal Information
         Identifiers, including your name, physical address, phone number, email address, or other similar identifiers	Providing products and services  Providing customer service and responding to requests Marketing and advertising our products Conducting data analysis and research Identifying and debugging errors that impair functionality Permissible short-term transient use Performing identity verification  Improving products and services Auditing related to interaction with consumer
         Personal information as defined in Cal. Civ. Code § 1798.80(e), such as contact information and financial information	Providing products and services  Providing customer service and responding to requests Marketing and advertising our products Conducting data analysis and research Performing identity verification  Auditing related to interaction with consumer
         Protected classifications under California or federal law, such as age, marital status, sex, and veteran or military status	Providing products and services  Providing customer service and responding to requests Conducting data analysis and research Performing identity verification
         Commercial information, such as information about past transactions or purchases, and products or services of interest to you	Providing products and services  Providing customer service and responding to requests Marketing and advertising our products Conducting data analysis and research Permissible short-term transient use Performing identity verification Auditing related to interaction with consumer
         Professional/Employment information, such as your employment history and current employer	Providing products and services  Marketing and advertising our products Permissible short-term transient use Performing identity verification
         Internet or similar network activity information, such as browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement	Marketing and advertising our products Conducting data analysis and research Identifying and debugging errors that impair functionality Permissible short-term transient use
         Geolocation data, such as device location	Marketing and advertising our products Conducting data analysis and research Identifying and debugging errors that impair functionality Permissible short-term transient use
         Audio, electronic, visual, or similar information, such as call and video recordings	Providing products and services Conducting data analysis and research Providing customer service and responding to requests Auditing related to interaction with consumer
         Education information, such as education records and date of graduation	Providing products and services Conducting data analysis and research Permissible short-term transient use
         Inferences derived from another category of personal information, such as deriving products of interest from other PI we have collected about you	Providing products and services  Marketing and advertising our products Conducting data analysis and research

         
         

         The above categories of PI may also be disclosed to prevent, detect, and investigate fraud, security breaches, violations of our policies, and potentially prohibited or illegal activities, and to comply with applicable laws, regulations, and other legal obligations.

      3. Sensitive Personal Information (“SPI”): In addition to the above examples, we collect the following categories of SPI:
         

         Category of Sensitive Personal Information	Purpose for Collection, Use, & Disclosure of Sensitive Personal Information
         Information that reveals social security, driver’s license, state identification card, or passport number	Providing products and services  Providing customer service and responding to requests Performing identity verification
         Account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account	Providing products and services  Providing customer service and responding to requests Performing identity verification  Identifying and debugging errors that impair functionality
         A consumer’s precise geolocation	Providing products and services  Providing customer service and responding to requests

         
         
   3. Sources of PI
      1. We collect PI relating to California residents from the following sources:
         1. Directly from you, such as when you apply to open an account, engage in a transaction, visit our website, or engage with us on social media;
         2. Our affiliates, which are companies related to us by common ownership or control;
         3. Our business partners and service providers, such as marketing companies, information technology services companies, data providers, fraud prevention services, due diligence and investigatory services, and data analytics providers;
         4. Publicly available information, such as social media posts or other information you choose to make publicly available.
      
      
   4. Recipients of PI
      1. As described in the How We Share PI section in our Privacy Notice, we disclose PI within SMBC and with a variety of affiliates, service providers, and business partners for business purposes. Please review our Privacy Notice for more information.
      
      
   5. Your California Privacy Rights
      1. The Right to Know. You have the right to request any or all of the following information relating to the PI we have collected about you or disclosed in the last 12 months:
         1. The categories of PI we have collected about you.
         2. The categories of sources from which the PI was collected.
         3. Our business or commercial purposes for collecting, and where applicable, selling or sharing your PI.
         4. The categories of third parties to which we disclosed your PI.
         5. The categories of PI we sold or shared about you and the categories of third parties to which each category of PI was sold or shared.
         6. The categories of PI we disclosed about you for a business purpose and the categories of recipients to which it was disclosed.
         7. The specific pieces of PI we have collected about you.
      2. The Right to Request Deletion of PI. You have the right to request the deletion of PI that we have collected from you, subject to certain exceptions.
      3. The Right to Opt Out of the Sale or Sharing of PI. We do not engage in the sale or sharing of your PI. If we decide to sell or share PI in the future, we will update this Notice accordingly and provide a method of opting out of the sale or sharing.
      4. The Right to Correct PI. You may request that we correct PI that we maintain about you if you believe the information is inaccurate. We may request supporting documentation from you in connection with your request. You may also be able to correct certain PI that we maintain about you by logging into your account.
      5. The Right to Limit the Use of Your Sensitive PI. The CCPA grants individuals the right to limit the use and disclosure of their sensitive PI to uses/disclosures that are reasonably necessary to provide goods and services, as needed to ensure security and integrity, to prevent fraud or illegal activity, for physical safety, for short-term, transient use, including for non-personalized advertising, to perform services on behalf of the business, to verify or maintain the quality or safety of a service controlled by the business, and to improve, upgrade, or enhance such services. Because we do not use nor disclose sensitive PI to infer characteristics nor for other purposes not listed here, there is no need to submit a request to limit use and disclosure of your sensitive personal information.
      6. The Right to Non-Discrimination. You have the right not to receive discriminatory treatment for exercising any of the rights described above. However, please note that if the exercise of the rights described above limits our ability to process PI (such as in the case of a deletion request), we may no longer be able to provide you our products or services or engage with you in the same manner.
      
      
   6. How to Exercise Your CCPA Rights
      1. You may exercise these rights independently or through an authorized agent. Rights requests may be granted in whole, in part, or not at all, depending on applicable law. After verifying your identity, which may require us to request additional PI from you or require you to log into your account, if you have one, we will notify you if we are able to fulfill your request. If we are unable to fulfill your request, we will outline the reasons why.
      2. To exercise your rights to your PI see the following options:
         1. visit our Privacy Portal or
         2. call (833) 994-2093.
      
      
   7. Retention of PI
      1. We retain PI in compliance with our records retention schedule and for as long as needed based on the purpose(s) for which it was obtained and consistent with applicable law.
      2. The criteria used to determine our retention periods include:
         1. whether the information is necessary to manage our business, manage your relationship with us, or satisfy the purpose for which the information was collected,
         2. whether there is a legal obligation we are subject to (for example, certain laws require the retention of records related to certain transactions for a certain period),
         3. whether we are subject to a contractual obligation, or
         4. whether the information is reasonably required to protect or defend our legal rights or property (e.g., due to statutes of limitation, litigation, or regulatory investigations).
      3. Please note that your PI may be used for more than one purpose and may be subject to different retention periods.
   8. Contact Us
      1. If you have any questions in connection with this Notice or other privacy-related matters, please contact us by emailing: SMBCPrivacy@smbcgroup.com.
      2. Or calling (833) 994-2093
      
      
3. Canada
   1. Application
      This Appendix supplements the Notice and applies to the collection, use, disclosure, and retention of personal data by SMBC Canada Branch and its Canadian affiliates. Except as noted below, nothing in this Canada-specific section changes or modifies this Notice. In case of conflict between the Notice and this Canada-specific section, the terms of the Canada-specific section shall prevail.
      
      
   2. SMBC Canada Accountability
      Sumitomo Mitsui Banking Corporation, Canada Branch (as follows, “SMBC Canada”, “The Bank”, “we” or “us”) collects Personal Information about individual clients and the authorized signatories, employees, directors, officers, and beneficial owners of entities that are clients (“you” or “your”). This information may be provided directly by the individual or by the entity that is the client.
      
      The purpose of this Appendix is to provide additional details with respect to the type of Personal Information that we collect, use, and disclose. This Appendix is based on the Personal Information Protection and Electronic Documents Act and applies to any Personal Information we collect or receive about you, from any source. We are committed to keep your Personal Information accurate, confidential, secure and private.
      
      SMBC Canada is accountable for all Personal Information in its possession or control, including any Personal Information transferred to third parties for processing. SMBC Canada has established policies and procedures to comply with the Notice and this Appendix and has designated one or more persons accountable for compliance. Senior Management of SMBC Canada will have ultimate accountability for protection of Personal Information.
      
      
   3. What is Personal Information?
      “Personal Information” is any information that is identifiable with you. This information may include but is not limited to your name (including name in a foreign language), date of birth, mailing address, email address, passport number or driver license number.
      
      
   4. How Do We Collect Your Personal Information?
      We will collect Personal Information by fair and lawful means. We collect Personal Information from you directly, through your company’s representative, from third party service providers, or from other groups or companies as permitted by law.
      
      
   5. Your Consent
      Your provision of Personal Information (expressly, implicitly or through an authorized representative) to the Bank means that you agree and consent that we may collect, use, and disclose your Personal Information in accordance with this Privacy Statement. The Bank will collect, use, or disclose Personal Information without an individual's consent only in limited circumstances as permitted by law.
      
      Subject to certain legal and contractual restrictions and reasonable notice, you may refuse or withdraw your consent at any time by contacting your relationship manager at the Bank. If you choose not to provide us with any required Personal Information, we may not be able to provide product or service you request.
      
      
   6. Disclosing Your Personal Information
      In addition, to the section on disclosure of Personal Information discussed in the Notice above, please note that there are circumstances where the use and/or disclosure of Personal Information may be justified or permitted or where the Bank is obliged to disclose information without consent. Such circumstances may include:
      • Where required by law or by order or requirement of a court, administrative agency or governmental tribunal;
      • Where the Bank believes, upon reasonable grounds, that it is necessary to protect the rights, privacy, safety or property of an identifiable person or group;
      • Where it is necessary to permit the Bank to pursue available remedies or limit any damages that we may sustain; or
      • Where obliged or permitted to disclose information without consent, the Bank will not disclose more information than is required.
      
      
   7. Accuracy and Retention of Your Personal Information
      We will ensure that your Personal Information is kept as accurate and complete as is necessary for the purposes for which it is to be used. We will not routinely update your Personal Information, unless such a process is necessary. We expect you, from time to time, to supply us with written updates to your Personal Information, when required.
      
      We keep your Personal Information only as long as it is required for the reasons it was collected. When your Personal Information is no longer required for the Bank's purposes, we have procedures to destroy or delete them. Currently, we keep the Personal Information that we collect at our Office at 222 Bay Street, Suite 1400, Toronto, Ontario, Canada.
      
      We may retain anonymized information for statistical purposes after the information is no longer required for the purposes for which it was originally collected.
      
      
   8. Access to Your Personal Information
      The Bank permits the reasonable right of access and review of Personal Information the Bank has collected about an individual and will endeavor to provide the information in question within a reasonable time and no later than 30 days following a written request from a client of the Bank. To guard against fraudulent requests for access, we may require sufficient information to allow it to confirm that the person making the request is authorized to do so before granting access. We will make such Personal Information available to you in a form that is generally understandable.
      
      The Bank reserves the right to decline to provide access to Personal Information where the information requested:
      • Is subject to solicitor-client or litigation privilege;
      • not exist, is not held, or cannot be found by the Bank;
      • May harm or interfere with law enforcement activities and other investigative or regulatory functions of a body authorized by law to perform such functions.
      Where Personal Information will not or cannot be disclosed, the client making the request will be provided with the reasons for non-disclosure.
      
      
   9. Resolving Your Privacy Concerns
      If you have questions or concerns regarding your Personal Information or SMBC’s Privacy Policy, such concerns should be forwarded to our Privacy Officer as follows:
      
      In writing:
      Privacy Officer
      222 Bay Street, Suite 1400, P.O. Box 172
      Toronto, Ontario, M5K 1H6
      
      By telephone or email:
      Telephone: 416-216-8986
      Email: smbcc_compliance@smbcgroup.com
      
      If your concern remains unresolved after contacting our Privacy Officer, you may contact the Office of the Privacy Commissioner of Canada.
      
      
   
   
4. Cayman Islands
   1. To the extent an SMBC entity (“we”) is (1) established in the Cayman Islands and (2) is a controller of your personal data in the context of that establishment, the DPL will apply and those individuals who data is processed will be afforded rights under the DPL.
   2. The framework and application of the DPL is similar to that of the European General Data Protection Regulation, and accordingly the provisions of the Data Protection Notice broadly apply. In particular, your rights under the DPL are analogous to those listed in section 2 (How can you exercise your rights in the context of our personal data processing?). International data transfers will be subject to the same safeguards as those summarized in section 7 (International transfers of personal data).
   3. The competent supervisory authority for purposes of the DPL is the Ombudsman of the Cayman Islands.
   4. Should you have any questions in respect of the application of the DPL please write to smbcprivacy@smbcgroup.com.
   
   
5. Mexico