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Whistleblowing

Raising concerns in confidence

SMBC Group EMEA has procedures in place for employees to raise concerns in confidence regarding misconduct, malpractice or wrongdoing in relation to the activities of the EMEA Division. This includes situations that may lead to certain outcomes, including a criminal offence, a breach of a legal obligation, a breach of rules or regulations, a breach of internal policies and procedures, misconduct, or conduct leading to poor customer outcomes or damage to the integrity of financial markets. For the purpose of these procedures, an employee includes expatriates, contractors and agency workers, service providers such as cleaning and maintenance staff as well as former employees and management of the relevant supervisory board. 

Whistleblowing reporting - SMBC EU Amsterdam 

Whistleblowing reporting - SMBC Brussels 

Whistleblowing reporting - SMBC EU Dublin 

Whistleblowing reporting - SMBC EU Frankfurt 

Whistleblowing reporting - SMBC EU Madrid 

Whistleblowing reporting - SMBC EU Milan 

Whistleblowing reporting - SMFD 

Whistleblowing reporting - SMBC BI Paris 

Whistleblowing reporting - SMBC EU Paris 

Whistleblowing reporting - SMBC EU Prague 

Speak Up – Raising concerns 

SMBC Group is committed to maintaining the highest legal, regulatory and ethical standards. Encouraging employees to raise concerns is part of our culture and an important part of meeting that commitment. SMBC Group strives to create an environment where colleagues feel comfortable raising concerns and confident that they will be listened to, and their concerns taken seriously. 

  ‘Speak Up’ is the EMEA Division’s framework for colleagues to raise concerns about misconduct, malpractice or wrongdoing. 

How to report a concern – EMEA Division colleagues 

If you have concerns about misconduct, malpractice or wrongdoing in relation to the activities of the EMEA Division, the Speak Up framework provides the following reporting options: 

  • Speak to your line manager or senior management 

  • Discuss with Compliance, Legal or Human Resources 

  • Report to Safecall (reports may be made anonymously) 

  • Contact the group SMBC Alarm line 

  • Report directly to regulatory or professional bodies 

There is no requirement to make a report internally before using an external option - any reporting option may be used at any time. 

How to report a concern – all other parties 

If you have concerns about misconduct, malpractice or wrongdoing in relation to the activities of the EMEA Division, you may report this to our partner Safecall. 

Reports may be made anonymously. 

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