WHAT KIND OF INFORMATION CAN WE ACCESS THROUGH E-MONEYGER FTR® ? 

  • Access your account balances real-time online.*
  • View credits and debits
  • Search for specific transactions - SWIFT, CHIPS, FedWire.
  • Search for transactions by a variety of criteria including value date, currency, amount. Use pre-defined search criteria for frequently requested inquiries. Create custom searches for transaction information.

* Note: Balances are provided real-time during New York business hours. For final balance information, refer to your SMBC Statement of Account.

What IS E-MONEYGER FTR® ?

Our international payment reporting solution can help your institution securely view your funds transfer activity on line 24/7.* This Windows-based application provides information in a user-friendly format and is easy to access E-Moneyger FTR®; can create statements of account history in several formats. This information can be customized to meet your needs and may be exported for use in analysis and reporting. Transaction reports can also be created.

*Note: Balances are provided real-time during New York business hours. For final balance information, refer to your SMBC Statement of Account.

HOW CAN E-MONEYGER FTR® STREAMLINE FUNDS TRANSFER REPORTING NEEDS?

E-Moneyger FTR® enables you to view, report and print your funds transfer transactions around the clock. With this SMBC service, you have access to your account information when you want it. You spend less time on the phone verifying transactions and balances. E-Moneyger FTR® enables you to manage your account data with greater control and flexibility. Your accounts can be viewed online, or export your data easily and conveniently.
 

 

IS SPECIAL EQUIPMENT AND SOFTWARE NEEDED TO USE E-MONEYGER FTR® ?

If you access the Internet, you can use e-Moneyger FTR®. It is not necessary to have software or special equipment to utilize e-Moneyger FTR® services.

However, your computer should be equipped with Microsoft Internet Explorer 5.5 or higher or Netscape 7.0 or higher. These will enable you to view E-MONEYGER FTR® securely and without problems.

HOW IS SECURITY OF ACCOUNT INFORMATION PROTECTED

  • Access to E-Moneyger FTR® is through a secure Internet connection.
  • SMBC maintains a high level of security through encryption software and digital signature software.
  • Account access is limited to authorized personnel from your institution. Users of E-Moneyger FTR® can only view their own institution's information. Unique individual passwords are required to access your E-Moneyger FTR® account(s).
  • SMBC requires that these passwords be changed every 30 days. Additionally, if passwords are entered incorrectly, the user account is disabled.
  • There is no funds transfer capability from within E-Moneyger FTR®

WHAT SUPPORT SERVICES ARE AVAILABLE FOR E-MONEYGER FTR®

  • View a simulation of how E-Moneyger FTR® works online.
  • A detailed online Help file is available through our SMBC website and within e-Moneyger FTR® itself.
  • Additional assistance can be obtained by contacting us via SWIFT at SMBCUS33. Your inquiry will be answered in a timely manner or please email our group address at USNEBPDADRemittanceStaff@smbcgroup.com